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ATM Locations
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No
Surcharge ATMs
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click for a list of
COOP ATMs
Regular Savings
Special Savings
Super Star
Savings Club
Share Certificates
Free Checking
Individual Retirement Accounts
Audio Response
Teller
Direct Deposit
Payroll Deduction
Overdraft
Protection
Automatic Drafts
Visa™ Debit Card
C U Online
FREE Online Bill
Pay
Mobile Money
Other Services
Loans
Frequently_Asked_Questions:
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Regular Savings
Your Regular Savings
account keeps your PBFCU membership active and
all it takes to maintain it is $25. Dividends
are calculated on daily balances, and are
compounded and paid monthly.
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Special Savings
Save for a special
occasion, vacation, Christmas, or any thing your
heart desires with your Special Savings account
at PBFCU. Maintain a $25 balance. Dividends are
calculated on an average daily balance, and are
compounded and paid monthly.
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Super Star
Savings Club
Invest in your child
by teaching the value of saving. Super Star
Savings accounts are for credit union members
age 0-12. Maintain a $25 balance. Dividends are
calculated on an average daily balance, and are
compounded and paid monthly.
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Share Certificates
PBFCU's Share
Certificates pay some of the highest dividends
we offer. Select a maturity term anywhere from 6
months to 3 years. Share Certificates are
available at minimum deposit levels as low as
$1000. Ask a PBFCU representative for complete
details.
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Free Checking
At Plains Bell Federal
Credit Union, we offer totally free checking.
There is no minimum balance or direct deposit
requirements. In fact, it's free all down the
line, including free online banking, free teller
transactions, and unlimited check writing. Keep
a daily balance of $500 or more in your account,
and your Checking account will earn a
competitive dividend rate compounded every
month.
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Individual Retirement Accounts
When it comes to
saving for retirement, Individual Retirement
Accounts (IRAs) are a smart strategy. We offer
traditional IRAs with high dividend rates,
low risk and long-term security.
If you already have an
IRA somewhere else, you can transfer it to PBFCU
and take advantage of our better rates. PBFCU
IRAs will accept rollovers from other IRAs.
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Audio Response
Teller
There's an automated
teller ready to take your call 24-hours a day.
You'll need a PIN# to access Audio Response
Teller please call any of our offices to set up
your pin#.
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Direct Deposit
Save yourself a trip
to the Credit Union every payday. If your
employer offers direct deposit, let us handle
it.
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PBFCU's ABA/Routing
Number – 311376876
Payroll Deduction
Make automatic
deposits of a designated amount into your
savings account or loan payment each payday.
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Overdraft
Protection
Protect yourself.
Overdraft Protection will cover any overdraft
you make with the available funds from your
savings account. Our Courtesy Pay Service will
pay non-sufficient items up to $300.00,
including a $20.00 fee per non-sufficient item.
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Automatic Drafts
You can make regular
payments, such as auto, mortgage, or credit card
easily from your checking account by setting up
an electronic draft with a merchant or service
vendor. To permit a merchant or service vendor
to draft your checking account, give them your
10-digit account number located at the bottom
center of your PBFCU check, as well as the PBFCU
routing number: 311376876.
The correct
information is vital to properly processing
payments.
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Visa™ Debit Card
Get a Visa™ Debit Card
FREE with your checking account. It looks like a
Visa, and works like a check. Use it anywhere
Visa is accepted for purchases or cash. Visa™
Debit Card is a convenient and safe way to pay
for purchases, even online. With a Visa™ Debit
Card, you can purchase what you want, when and
where you want it. Using your debit card is
faster than a trip to the bank, more convenient
than writing checks, and safer than carrying
cash. With your Visa™ Debit Card, shopping at
home, online or at locations around the world
has never been easier.
When you use your
Visa™ Debit Card, the payment is automatically
debited directly from your bank account. Your
monthly bank statement provides you with a
record of all your Visa™ Debit Card purchases.
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C
U Online
Handle your finances
from home or on the go. You can also download
your account information to Quicken or Microsoft
Money. All at no charge.
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FREE Online Bill
Pay
Pay your bills quickly
and easily online. Make your payments each month
through our C U Online site. And best of
all it is FREE! Try our Bill Pay Plus for 2
months free of charge.
Four easy steps to
begin using Bill Pay -
- Visit www.plainsbellfcu.org and logon to
your online banking account
- Click on the Online Pay Bills link
- Setup information for each bill payee by
clicking on the Add a Payee button and
filling in the required information
- Select whether you want to simply pay a
bill once or setup an automatic recurring
payment to a vendor. You can also save
vendor information for bills that can be
paid whenever you wish.
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Mobile Money
PBFCU offers TXT
Banking, gain access to your account using any
SMS enabled cell phone. This service allows you
to check balances, look at account history, see
if a check has cleared your account, transfer
funds, make loan payments, and more.
Other Services
Service-by-Phone and Service-by-Mail
After Hours Depository Amarillo Office
Account Statements
Automatic Transfers and Payments
Travelers Checks
Teller Checks
Vehicle Price Guides
Wire Transfer of Funds
Notary Public Services
Financial Planning
Budget Planning
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Loans
New and Used
Automobiles
PBFCU offers financing
on a wide range of new and used automobiles. New
cars can often be financed with little or no
down payment, depending upon credit
qualifications. (Please see our
Rates
page for complete disclosures.)
Gap
Recent statistics show
that more and more consumers owe more money on
their automobile loans than their cars are
actually worth. Because most auto insurance
policies only cover the actual market value of
the vehicle, problems can arise if the car is
destroyed in an accident or stolen and never
recovered. The insurance company settlement may
not pay off the loan in full, leaving the
borrower owing hundreds or thousands of dollars
on a car that they can no longer use.
Plains Bell Federal
Credit Union offers a program called GAP to
address this problem. By purchasing GAP with
their PBFCU auto loan, the borrower is protected
from financial loss due to any "gap" that might
exist between a vehicle's value and their loan
balance. If the financed car is totaled or
stolen, the GAP program will make up any
difference between the insurance settlement and
the loan balance.
Contact us by phone or email
and we'll send you more information about the
GAP program.
Other Consumer Loans
for Many Purposes
In addition to our
auto, home improvement and signature loans,
PBFCU offers consumer loans to meet a wide range
of needs. PBFCU offers great rates and terms to
finance all of the following:
- New and used boats, motors, trailers and
personal watercraft
- New and used motorcycles
- New consumer goods, such as furniture,
appliances, home computer equipment, home
entertainment equipment, pool tables, spas
and much more. Our financing rates are
usually much lower than credit card or
department store rates.
- New and used motor homes
- New and used travel trailers and campers
In addition, you can
also use your PBFCU savings account or share
certificate as collateral for a loan. In this
way, you get a low rate and great terms, and
once your loan is repaid your savings balance is
still there. These savings secured and
certificate secured loans are also a great way
to establish a credit rating. Please note that
IRA certificates cannot be used as loan
collateral.
PAL (Payroll Advance
Loan)
PAL loans allow you to
escape from the wolves that are PAYDAY lenders.
This product is not intended to encourage debt
but rather a means to escape the perpetual use
of PayDay Loans.
Contact us by
phone or email
and we'll share all the details about PAL.
Member Rewards
Plains Bell introduces
Member Rewards, a program where you can earn a
discount on your next loan, just by using more
PBFCU products and services. It's our way of
saying "Thanks - we appreciate having you as a
member of Plains Bell!" Each service you use at
PBFCU increases your reward level. Levels for
awards are bronze, sliver, and gold. The more
services you utilize the better your reward.
NO
SURCHARGE ATM LOCATIONS
Amarillo Community
Federal Credit Union
6100 I 40 West
Amarillo, Texas
Veterans Affairs
Medical Center
6010 Amarillo Blvd West
Amarillo, Texas
Amarillo Community
Bell Branch
5901 South Bell,
Suite C-11
Amarillo, Texas
Amarillo Community
Georgia Branch
4515 South Georgia,
Suite 126
Amarillo, Texas
Amarillo Community
Grand Branch
2410 North Grand
Amarillo, Texas
Amarillo Community
Owens Corning
1701 Hollywood Road
Amarillo, Texas
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Amarillo Community
Tyson Branch - Processing
FM Road 1912 & Hwy
66E
Amarillo, Texas
Amarillo Community
Ross-Osage Branch
2323 Ross-Osage
Amarillo, Texas
Amarillo Community
Pampa Branch
900 North Hobart
Pampa, Texas
1-40 & Grand
3510 E. I-40
Amarillo, TX
Buffalo Chip
13900 Canyon Eway
Amarillo, TX
15th &
Pecos
3601 W.
15th
Amarillo, TX
PANTEX Plan
BLDG. 12-70
Amarillo, TX
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34th &
Georgia
3400 S. Georgia
Amarillo, TX
United-Amarillo BLVD
5601 Amarillo BLVD
West
Amarillo, TX
34th &
Coulter
3400 S. Coulter
Amarillo, TX
J-N-B Discount
4809 River Road
Amarillo, TX
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Hillside
7200 Hillside
Amarillo, TX
34th &
Bell-Puckett
3440 Bell St.
Amarillo, TX
Eskimo Hut-McCormick
RD.
7200 W. McCormick
Amarillo, TX
People’s Federal
Credit Union
2100 4th
AVE
Canyon, TX
Coyote Corner
8800 Soncy
Amarillo, TX
Education Credit Union
1801 S. FM 2381
Bushland, TX
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Frequently Asked Questions:
Q. What is Plains
Bell Federal Credit Union's ABA Routing
Number?
A.
The routing number for ACH items, and for
checks is 311376876.
Q. What are your
hours?
A.
See our Branch locations page. Our Amarillo
Office opens at 9:00 AM Monday thru Friday.
The Amarillo Office is open until 6:00 PM
Monday and Friday for your convenience. Our
Crosbyton and Floydada Branches are open
Monday thru Friday 9:00 AM – 4:00 PM. The
Tulia Branch is operating Monday thru Friday
9:00 AM – 5:00 PM.
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Q. I don't know my
member (account) number. How can I find it?
A.
The easiest place to find your member number
is on a statement or on a receipt. If you
cannot find a statement or receipt, PBFCU
will be happy to provide your account number
to you at any one of our Branch locations.
For your protection and security, we will
not provide account numbers over the phone.
A number that
refers to your checking account only is
found next to the routing number at the
bottom of the checks you have for that
account. This number is the same as your
member number, and can be used by merchants
to process items on that checking account,
or by our Member Service Center to provide
service on your account.
Q. What time will
my direct deposit show up on my account?
A.
When you first set up direct deposit with
your employer, it can take up to two pay
periods (two paychecks) for your employer to
send your deposit directly to your account.
We credit direct deposits early in the day –
before 9:00 AM.
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Q. How can I pay
my loan?
A.
Loan payments are accepted at any one of our
branch locations, by mail, and sometimes by
electronic payments from other financial
institutions where you might have an
account. Even if a branch location is closed
when you want to make a payment, you can use
the Night Drop, located on an exterior wall
of the Amarillo Office building, to leave
your payment for credit the following day.
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Q. I have
forgotten my PIN (Password) that I use to
access my account online. How do I get it
reset?
A.
Plains Bell is very concerned for your
privacy and the security of your account.
You can call us at 800-272-6641 to reset
your PIN. If you request to reset your PIN
this way, we will ask you a series of
questions that will help verify your
identity
Once we receive
your request, your PIN will usually be reset
within the hour, and sometimes in just
minutes!
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Q. I know I am
using the correct PIN (password), but I
still can’t access my account online. What
do I do?
A.
Most likely, your account has been locked
temporarily. If you call the Member Service
Center at 800-272-6641, they can reset it
for you after validating your identity with
a series of security questions.
Accounts are
locked when the wrong PIN is entered to
access your account 5 times total
– it can be 5 times in a row, or 5 times in a week, or even 5 times since
you first accessed your account online. We
lock the account to prevent scammers from
guessing your PIN by entering numbers over
and over until they find the right one.
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